K Wellness follows HIPAA compliance standards. We protect Protected Health Information (PHI) under the HIPAA Privacy and Security Rules. Our staff are trained on HIPAA requirements. AI-assisted visit documentation is reviewed by licensed providers before it becomes part of the medical record.
K Wellness (K Wellness and Beauty Center) (“K Wellness,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://kwellnessnyc.com (the “Site”), communicate with us, book or receive services at our center at **** ***** St, New York, NY, apply for employment, or otherwise interact with us.
This Policy should be read together with our Terms & Conditions, User Agreement, and Disclosure. If you receive licensed health-care services, additional notices regarding protected health information (“PHI”) may apply under the Health Insurance Portability and Accountability Act (“HIPAA”) and New York law. Where those notices are more specific about PHI, they control for that PHI.
This Policy applies to information processed by K Wellness in connection with the Site and our wellness and beauty center operations. Our contact details for privacy inquiries are listed in Section 12.
We may receive information from booking platforms, payment processors, review platforms, analytics providers, telecommunications providers (for appointment reminders), advertising partners (if used), insurance or billing partners (if applicable), and publicly available sources when relevant to operations or hiring.
We use information to:
See also our Mobile Terms of Service. If you provide a mobile number for inquiries or appointments, or opt in to text messaging, we may send appointment-related texts (confirmations, reminders, rescheduling) and, where you have consented, promotional messages. Message frequency varies. Message and data rates may apply. Consent to marketing texts is not a condition of purchase. You may opt out of marketing texts by following instructions in the message (such as replying STOP where supported) or by contacting us. Transactional texts about an existing booking may still be sent as permitted by law.
Our text inquiry/appointment line is (***) ***-****. For voice inquiries, call (***) ***-****.
We do not sell, rent, or share your personal information – including your mobile opt-in and SMS consent data – with third parties for advertising purposes. We may share information with:
Aggregated or de-identified information that cannot reasonably identify you may be used for analytics and improvement.
Health information collected to provide licensed Services may be PHI. We implement administrative, physical, and technical safeguards appropriate to our size and operations. Use and disclosure of PHI for treatment, payment, and health-care operations, and your rights regarding PHI (access, amendment, restrictions, accounting of disclosures, and complaints), are described in any Notice of Privacy Practices provided at the center or upon request. Website inquiry data that is not combined with a clinical record may be treated as ordinary personal information under this Policy, but we still handle it carefully.
We take reasonable measures designed to protect private information as defined under New York’s SHIELD Act and other applicable laws, including access controls, staff awareness, and vendor diligence. No method of transmission or storage is completely secure; please use unique passwords for any online account and notify us promptly of suspected unauthorized access.
We retain information for as long as needed to provide Services, meet legal, tax, licensing, and recordkeeping requirements, resolve disputes, and enforce agreements. Clinical records are retained for periods required by New York law and professional standards. Employment application materials are retained according to our recruiting needs and legal obligations, then securely deleted or archived.
Depending on applicable law, you may have rights to:
To exercise privacy requests, contact us using Section 12. We may need to verify your identity. HIPAA rights for PHI should be directed as described in our Notice of Privacy Practices.
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 online. Services for minors are arranged by a parent or guardian. If you believe we have collected a child’s information improperly, contact us and we will take appropriate steps.
Our center and primary operations are in New York, United States. If you access the Site from outside the U.S., you understand that information may be processed in the United States, where laws may differ from those in your country.
K Wellness
**** ***** St, New York, NY
Phone: (***) ***-****
Fax: (***) ***-****
Text: (***) ***-****
Web: Contact Us
You may also contact us to request our Notice of Privacy Practices for clinical PHI, where applicable.
We may update this Privacy Policy by posting a revised version on the Site with a new effective date. Material changes will be highlighted when practicable. Your continued use of the Site after the effective date constitutes acceptance of the updated Policy, except where additional consent is required by law.
KWELLNESS INC.
Last updated: Sept. 10, 2026
The KWELLNESS INC. mobile message service (the “Service”) is operated by KWELLNESS INC. (“KWELLNESS INC.”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to KWELLNESS INC.’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of KWELLNESS INC. through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with KWELLNESS INC. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18447173462 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other KWELLNESS INC. mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18447173462 or email manage@kwellnessnyc.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
These materials are provided for general informational purposes for visitors to our website and clients of our wellness center. They are not a substitute for advice from a licensed attorney. If you need legal advice about your specific situation, please consult counsel licensed in your jurisdiction.